Reviews
4.9
Over 919 Reviews
Don Harward
2 days ago
Wow, what a pleasant surprise I just experienced. On a previous visit, Sweet Life Heating and Cooling made an electrical repair to my heat pump air handler. My unit was on its last leg at 19 years old, and I was just "milking" the last bit of service out of it. Like anyone, I was trying to save a buck.
Well, as fate would have it, about a week later, the unit quit once again. The same technician came out again and evaluated the unit once again. He had previously told me the unit I had was almost gone, and his current visit confirmed that assessment.
He essentially pronounced my heat pump dead on arrival!
Then we moved to the discussion about a replacement unit, which, after some consideration, I opted to do.
Sweet Life HC was able to schedule me for a complete replacement within days. That crew arrived promptly on a rainy day and got to work. These guys—three of them—were pleasant to chat with, seemed very knowledgeable, and did a very nice job of installation. They had everything done before 6 p.m. and even cleaned up after themselves.
I had been dealing with another large local HVAC company for years, which I knew was grossly overcharging me. Once they quoted me $374 to replace a thermostat and a capacitor. I purchased that capacitor for $18 and the thermostat for $40!
The folks at Sweet Life HC gave me a quote for a high-efficiency heat pump replacement that I thought was reasonable. I checked the price for the unit I was purchasing later that evening and to my surprise, it cost close to the price they guaranteed with their quote!
Wow and Wow! If you don't hire these folks to do your repairs, you may just be making a big mistake!
Well, as fate would have it, about a week later, the unit quit once again. The same technician came out again and evaluated the unit once again. He had previously told me the unit I had was almost gone, and his current visit confirmed that assessment.
He essentially pronounced my heat pump dead on arrival!
Then we moved to the discussion about a replacement unit, which, after some consideration, I opted to do.
Sweet Life HC was able to schedule me for a complete replacement within days. That crew arrived promptly on a rainy day and got to work. These guys—three of them—were pleasant to chat with, seemed very knowledgeable, and did a very nice job of installation. They had everything done before 6 p.m. and even cleaned up after themselves.
I had been dealing with another large local HVAC company for years, which I knew was grossly overcharging me. Once they quoted me $374 to replace a thermostat and a capacitor. I purchased that capacitor for $18 and the thermostat for $40!
The folks at Sweet Life HC gave me a quote for a high-efficiency heat pump replacement that I thought was reasonable. I checked the price for the unit I was purchasing later that evening and to my surprise, it cost close to the price they guaranteed with their quote!
Wow and Wow! If you don't hire these folks to do your repairs, you may just be making a big mistake!
Joel Bramlage
7 days ago
Malice and Mark came out and installed our new A/C system. They were thorough and explained everything they were doing and gave me a walkthrough when they were finished.
don braunwart
2 weeks ago
The tram was very helpful and friendly . did a great job and very professional and clean .
Pat Kubicek
2 weeks ago
Had Mark out today for a maintenance check - very thorough and did a great job explaining everything - thank!
Tamara Lunday
1 month ago
The representative was very professional, thorough and made the experience very pleasant. Mark answered all my questions and was very knowledgeable.
Sandra Reeside
1 month ago
Mark did a great job. Very personable and knowledgeable. Have already requested him for our next maintenance service.
Rachael Chipman
2 months ago
Mark was fantastic. He was very nice, explained everything, and got it done. The pricing is better than anywhere else. The service is 5 stars, and the pricing is good for the wallet. Highly recommend!
R Boss
2 months ago
Mark was wonderful and very knowledgeable. Definitely want him to come back each time
Jay Lyon
2 months ago
Mark was very friendly, professional and he was very thorough about explaining the maintenance he conducted.
Michael K
2 months ago
Furnace went out at 10am. Called Sweet Life at 11am. Mark showed up at 12pm. Furnace was fixed and cleaned by 5:30pm. Mark was extremely professional, explaining everything he was doing and why. Sweet Life was prompt, professional, and performed the furnace repair to satisfaction. Thank you.
Lauren Bosshammer
2 months ago
Sweet Life has consistently provided us with good value, exceptional customer service, and quality products for as long as we've been customers (almost 5 years now). Mark always does a fantastic job. We know we are never being "sold" on something we don't need or want, and are always given plenty of explanation of our options and pricing. They really do their best for their members. We are always able to get appointments when we need them.
John Noe
2 months ago
Had HVAC maintenance today. Mark does a great job, is very knowledgeable and always friendly.
Kat Day
2 months ago
Mark was great! Helped explain a lot of the processes and efficiencies of our unit I did not know. Took the time to go above and beyond with our service! I greatly appreciate it!
Leinad Siwel
2 months ago
Mark was very professional and friendly. He explained what he had checked and the condition it was in. And he was explaining it in familiar terms that I could understand. When he offered additional products I didn't feel like I was dealing with a door to door salesman.
Alexis Hoskins
3 months ago
Mark B. was so knowledgeable, and incredibly nice. He took the time to communicate any findings during our tune up and walked us through the whole process. He was very kind, and was very respectful. Sweet life is lucky to have him on their team!
Wendi Stroupe
3 months ago
Mark B. Came out and did a fantastic job maintaining our HVAC and getting the dehumidifier up and running again. He was prompt, professional, and courteous.
Frank Ross
3 months ago
Mark came to do the yearly tune-up. He walked me through everything he was doing. He also suggested the Aerus Air Scrubber, which sounds like a great addition to my system. Thanks Mark.
George Baer II
3 months ago
On time and very informative about furnace current condition and additions for cleaner air.
Rick Phillips
3 months ago
Mark showed up at the time specified. He was very polite when entering the home.
Mark got right to work and explained everything that he had done. Very thorough in his job.
When he was done he explained some money saving programs that Sweet Life has to offer.
Cleaned up his work area. Before he left.
I would definitely recommend.
Mark got right to work and explained everything that he had done. Very thorough in his job.
When he was done he explained some money saving programs that Sweet Life has to offer.
Cleaned up his work area. Before he left.
I would definitely recommend.
BELLEVUE ANIMAL HOSPITAL
3 months ago
Mark was efficient, transparent, and professional! Thank you!
James J Blathers
4 months ago
He was very friendly, full of knowledge about my H-Vac and helpful with my issues I had!
Johnathan Rolfsen
4 months ago
Mark was very nice and professional. He was over first thing in the morning to fix our heating problem. Made sure everything was working perfect before he left. He gave us wonderful recommendations. I can't thank him enough
Anthony Smits
4 months ago
Great company. Jay and Dave were great and made the whole process easy. Explained what was going on and gave different options to move forward. Will definitely recommend sweet life to family and friends.
David Boucher
4 months ago
Competent, friendly, professional. He even helped me with a couple of issues / questions unrelated to our service. There's not many professionals with his level of knowledge and experience around. We appreciate Mark and welcome him to work on our systems anytime!
Scott Burke
4 months ago
Same day called and received an estimate by Dave. Had multiple questions regarding a HVAC, thermostat, and separate split HVAC. Dave patiently answered all concerns, gave solutions, and estimates. I signed up for twice a year inspection and will purchase ductwork cleaning after he showed me the build up in my 140 yr old home. Thx Dave. Highly recommend and will be using again.